We understand that problems sometimes happen during the order process. As such, we have designed a friendly exchange policy to accommodate these situations. The policy is outlined below:
Customers are responsible for ordering the correct product. If there is any doubt when ordering, please contact us. No refunds will be issued for ordering the wrong product.
Before exchanging any merchandise, you must submit a return request . Please process your request online in the my account section of our website or call +1 (888) 816-0903.
Upon submitting your return request, a member of our staff will contact you to finalize the exchange. During this process, we will also provide shipping instructions.
Thank you for your cooperation.